30-day refill & refunds
1. Refill: numbers drop within 30 days
Some followers, likes or views can disappear after delivery, usually when the platform removes inactive or flagged accounts. If your count drops below what you ordered within 30 days of delivery, email us your order number and we top it back up. Free, no new payment.
2. Full refund: order never starts
If delivery never begins, you get a full refund to your original payment method.
3. Order stalls
If delivery stops partway for more than 72 hours, contact us. We either finish it or refund the undelivered part.
4. What isn't covered
- Drops after the 30-day window
- Accounts or videos made private, deleted or renamed during delivery
- Orders sent to the wrong username or link (double-check before paying)
5. How to ask
Email [email protected] with your order number (it's in your receipt). Most requests are handled within 1 to 3 business days.
6. Refund timing
Approved refunds go back to the original payment method through Stripe. Your bank may take 5 to 10 business days to show it.
Refill & refunds: FAQ
How long is the refill?
30 days from the day delivery finishes.
How do I ask for a refill?
Email [email protected] with your order number. No new payment, no forms.
When do I get a full refund?
If your order never starts delivering. Also for any undelivered part if an order stalls for more than 72 hours and we can't finish it.
What isn't covered?
Drops after the 30 days, or orders where the account or video was made private, deleted or renamed during delivery.