Frequently asked questions

No. Followers need only your public @username. Likes and views need only a link to the video. We never ask for a password or a login code, and we can't log in to your account.

Usually within 24 hours of payment. Delivery then runs gradually in small batches, so your count climbs steadily instead of jumping all at once.

Every order has a 30-day refill. If the delivered count drops within 30 days of delivery, email us your order number and we top it back up for free. Refill terms.

Yes, for the whole delivery. A private profile or video can't receive followers, likes or views, so the order would stall.

TikTok's rules don't allow fake engagement, so there is always some risk. We keep it low (no password, gradual delivery, public data only) and explain the rest honestly in our safety guide.

Apple Pay, Google Pay or any major card, through Stripe's secure checkout. No account needed. We never see your card number.

For followers: your public @username. For likes and views: the link to one public video or post. Plus an email for your receipt.

Only if you own it or have permission to manage it.

No. Checkout takes an email for the receipt, that's it.

No, one order goes to one video or one profile. Add each video to the cart separately.

There's no public label on purchased followers. Delivery is gradual so the count rises steadily, not overnight.

Use Track your order with your order number and email.

Not yet. Pick the closest package, or email [email protected] for anything bigger than our largest package.

No. tokviral is an independent shop and is not affiliated with TikTok, ByteDance, Instagram or Meta.